Terms and conditions of use

Welcome to CultureTicket.ma. By accessing our website and purchasing tickets via our platform, you agree to these terms and conditions of use. We encourage you to read them carefully before using our services.

1. Acceptance of Terms

By accessing and using CultureTicket.ma, you accept these terms and conditions in their entirety. If you do not agree to these terms, please do not use our site.

2. Description of the Service

Culture Ticket allows users to purchase tickets to visit various cultural and tourist venues in Morocco. Information about each venue, prices and availability are posted on the site and are subject to change without notice.

3. Purchase and payment

  • Tickets: All tickets are sold online via CultureTicket.ma and are subject to availability.

  • Price: Prices are displayed in Moroccan dirhams (MAD) and include all applicable taxes.

  • Payment : Payments are processed via secure payment gateways. We accept major credit cards and other payment methods indicated on the site.

4. Refund policy

  • Tickets purchased are non-refundable and non-exchangeable, except in cases where a venue cancels the event or tour. In this case, a full refund will be issued.
  • All refund requests must be made by e-mail to [Your e-mail address] within [specify period] of cancellation.

5. Use of Tickets

  • Electronic tickets: You will receive your tickets by e-mail after confirmation of payment. They can be printed out or presented on your smartphone at the entrance to the venue.

  • Entry conditions: Each ticket is valid for the date and time indicated. Visitors must comply with the rules specific to each venue.

6. Responsibility

  • Culture Ticket acts as an intermediary for ticket sales and cannot be held responsible for cancellations, postponements or any other problems relating to events or venues.

  • Limitation of Liability: In no event will Culture Ticket be liable for any consequential loss, including, without limitation, financial loss, loss of data, or loss of profits.

7. Intellectual Property

All content on CultureTicket.ma, including but not limited to text, images, logos, and graphics, is protected by copyright and intellectual property laws. It is forbidden to reproduce, distribute or use any content without prior authorization.

8. Modification of Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page and will take effect immediately upon posting. It is your responsibility to check this page regularly for any changes.

9. Data protection

Your personal data will be handled in accordance with our [Privacy Policy]. By using our site, you consent to the collection and use of your information in accordance with the terms of this policy.

10. Applicable Law

These terms and conditions are governed by the laws of the Kingdom of Morocco. Any dispute arising from the use of CultureTicket.ma shall be subject to the jurisdiction of the competent Moroccan courts.